This form is used as a lead magnet for pre sales and stakeholders can do the test to see the viability of using IVA in their business. 

It will be free and available 24/7 (automated) and will generate a report with all the stats, information and recommendations.

• Business name
• Website address
• Industry
• What is your main product (select)
• Customer support hours? (select)
• Describe sales process / funnel (text)
• Do you have marketing and sales department / call center (select)
• How big marketing and sales staff count (slider)
• How much is your enrage Marketing and Sales HR Costs 
• How many leads / calls do you get per day (slider)
• How does customers reach out to you? (select)
• What active marketing channels do you use? (FB / Inta / LinkedIn / Twitter / printed / PPC / YouTube / 
• Primary customer communication method (email / sms / calls / whatsapp / telegram / messenger / face to face
• Current Conversion Rate (from incoming sales lead to sale) [drop-off rate] 
• Have you used a chatbot before? what were the Pro’s and cons (select)
• What type of customer support do you offer (select)
• What is current response time when customers reach out to you (not phone calls)
• Average lead time from outreach to conversion
• How many existing customers
• What is your capacity (number / unlimited)
• How many sales per month
• Monthly Turnover
• What is your average monthly gross Profit 

DATA METRIX

To Increase

• Turnover
• Conversion Rate
• Efficiency
• Customer Retention
• Brand Loyalty
•  

To Lower

• Turnover
• HR Costs
• Rework and waste
• Declining Customer base
• Negative Reviews

(Notes from Paul)

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To quantify the results of the viability test for using IVA in a business, we would need to assign values to each of the data metrics listed (i.e. turnover, conversion rate, efficiency, customer retention, brand loyalty, turnover, HR costs, rework and waste, declining customer base, negative reviews) and determine how the use of an IVA would affect these metrics.

For example, we could use the numerical value of each metric on a scale of 1-(amount of options), with 1 representing the lowest value and the highest value representing the highest value. You would then ask the business owner to rate their current performance in each metric and their desired performance level.

After the viability test is completed, we present the results in a visual format, such as a graph or chart, that shows the current and desired performance levels for each metric. We can then use this data to demonstrate how the use of an IVA could potentially improve the business’s performance in these areas.